PROCESS

Five steps. No mystery.

Five steps from first call to live: the assessment, map the outcome, design the look, build the machine, launch and run. You see progress every week — not just at the end — and you choose how it ends: hosted and run by me, or yours to own outright.

WEEKLY PROGRESSDOCUMENTED STEPSNO LOCK-IN

The five steps

Each step ends with something you approve before the next begins. Here's the path from first call to live.

01

Start with the assessment

A written roadmap ranked by payback, and a 30-minute call to walk it through — credited in full toward the build.

02

Map the outcome

I pin down who it's for and what makes them act.

03

Design the look

Hero, type, and motion that make people stop and trust it.

04

Build the machine

Backend, payments, and data on the right tools for the job, not a fixed stack.

05

Launch and run

Speed, mobile and SEO tested before you go live — then I keep it running. Your customers and data stay yours.

STEP ONE

What the assessment puts in your hands.

A written roadmap ranked by payback, a 30-minute call to walk it through, and the first improvement built once you have confirmed the plan.

Five questions about your business

Where customers come from, where time is wasted, where money leaks. A few minutes, and I read every answer before anything else.

A digital presence audit

Your website, Google Business Profile, reviews, mobile experience, and how you show up when customers search.

A roadmap, not a sales pitch

About five written pages, prioritized by payback: fix now, fix next, fix when it pays for itself.

One Quick Win, implemented

One bounded improvement, built once you have confirmed the roadmap — not a plan for it, the thing itself, working.

A 30-minute delivery call

We walk the roadmap together and answer everything. No obligation to continue.

What do you get after launch?

On a hosted plan I run it for you — live site, updates, monitoring and a results dashboard. On a one-time self-managed build you get the full handoff:

  • Codebase with documented structure
  • Design system assets used in production
  • Deployment and environment notes
  • Launch checklist with validated essentials

What week one looks like

The first week is about alignment — goals, constraints, and release targets — so the first build sprint starts with clear priorities and no guesswork.

NEXT STEP

Ready to start?

Step one is the assessment. I go through the business, you get a roadmap ranked by payback, and it is credited toward the build.

Start with the assessment